Insightful answers to your top security concerns.
Frequently Asked Questions
At Armada Protective Services, we understand you may have questions about our security solutions. We’ve compiled answers to the questions our clients ask most often to help you make informed decisions about protecting what matters most to you.
Below you’ll find detailed information about our services, operations, personnel qualifications, coverage areas, and standard procedures. If you can’t find the answer you’re looking for, our dedicated client service team is available during business hours to address your specific concerns.
Whether you’re interested in residential security, commercial protection, executive services, or special event security, we’re here to provide complete clarity about how we can serve your unique needs. Browse through our comprehensive FAQ sections to learn more about our professional security solutions.
FAQs
Find out how we help ensure security across San Francisco and Bay Area.
What neighborhoods in San Francisco have the highest security risks for commercial properties?
High-risk areas include SoMa, particularly around 6th Street, where property crimes have increased significantly in 2024. The Tenderloin shows violent crime rates 270% above the national average, affecting neighboring business districts. The Mission District has reported a 16% increase in violent incidents, making professional security essential for property protection.
What specific threats do office buildings face in San Francisco, and how do your patrols address them?
Office buildings face increased risks during early morning and evening hours, unauthorized access attempts, and property crimes. Our patrols provide visible deterrence through regular checks, monitor access points, and maintain consistent coverage during high-risk periods. We’ve helped reduce property crimes by up to 16.9% through our active patrol presence.
Do you provide different patrol frequencies for different properties?
Yes, we customize patrol frequencies based on your property’s specific needs, location, and risk assessment. Options range from hourly checks to constant presence. We adjust schedules based on historical incident data and can increase coverage during identified high-risk periods.
What qualifications do your security officers have?
All our officers hold valid BSIS Guard Card certification and complete 40+ hours of mandatory training, including Power to Arrest and Weapons of Mass Destruction courses. Many have law enforcement or military backgrounds. Additionally, they’re trained in first aid, CPR, and de-escalation techniques.
How do you handle emergency situations at properties?
We follow a comprehensive emergency response protocol: immediate situation assessment, contacting appropriate emergency services, securing the area, providing first aid if needed, notifying designated contacts, and thorough incident documentation. Our strong relationship with SFPD ensures effective coordination during emergencies.
Do you require long-term contracts for your services?
While we offer flexible month-to-month agreements, we recommend a minimum 3-month commitment for optimal security planning and resource allocation. This allows us to develop comprehensive security strategies tailored to your property’s specific needs.
What types of security guard services do you offer?
What is the difference between unarmed and armed security guards?
How do I know which type of security guard service is best for my business?
What kind of training do your security guards receive?
Are your security guard services available 24/7?
What makes your security patrol service different from other Bay Area security companies?
As a local San Francisco Bay Area security company, we understand the unique security challenges of different neighborhoods and business districts. Our officers are familiar with local law enforcement, emergency services, and area-specific security concerns.
What makes your security patrols more effective than traditional security guards?
Our mobile patrols offer broader coverage, faster response times, and cost-effective protection compared to static guards. Our officers receive ongoing training in local security trends and threats, and our data-driven approach allows us to anticipate and prevent security incidents before they occur.
What happens if your officer spots someone suspicious?
Our officers are trained to assess situations quickly and respond appropriately. They’ll first observe and document the suspicious activity. If necessary, they’ll approach the individual professionally to determine their purpose. If the situation warrants it, they’ll contact law enforcement while maintaining surveillance. You’ll receive an immediate notification of any such incidents.
Do you provide different patrol frequencies for different properties?
Yes, we customize patrol frequencies based on your property’s specific needs, location, and risk assessment. Options range from hourly checks to constant presence. We adjust schedules based on historical incident data and can increase coverage during identified high-risk periods.
Do you provide security patrols for San Francisco residential communities?
Our patrol services cover residential communities throughout San Francisco and surrounding areas, including gated communities, apartment complexes, and homeowners associations. We understand the unique security needs of Bay Area residential properties.
I've noticed more break-ins around SoMa lately. Can you help protect my building?
Absolutely. We’re very familiar with the recent surge in property crimes in SoMa, especially around office buildings. Our patrol teams specifically target vulnerabilities that criminals exploit in this area. We’ll create a customized patrol schedule based on local crime patterns and your building’s specific needs, providing extra coverage during high-risk periods like early mornings and weekends.
Can you patrol inside our building or just the exterior?
We customize our patrol routes to include any areas you need checked – interior common areas, parking structures, stairwells, and exterior perimeters. We’ll work with you to identify vulnerable areas and create a comprehensive patrol plan that covers all critical points.
Our property has had issues with homeless encampments. How do you handle these sensitive situations?
We handle these situations with professionalism and compassion while ensuring your property’s security. Our officers are specifically trained in de-escalation techniques and maintain relationships with local outreach services. We’ll document any encampments, respectfully address immediate security concerns, and work with local authorities and services for long-term solutions.
What's the difference between your service and hiring our own security guard?
Our patrol service offers several advantages over a dedicated guard. First, it’s more cost-effective – you get professional security coverage without the overhead of full-time employees. Second, our officers are extensively trained and supervised, eliminating your HR and management responsibilities. Finally, our patrol teams provide broader coverage and faster response times than a single stationed guard.
What are the most common security threats businesses face across industries?
Businesses, including construction sites, offices, and retail, commonly face theft, vandalism, and unauthorized access. Mobile patrols provide regular monitoring, helping to secure perimeters and entry points while deterring these issues.
How does Armada’s local expertise enhance its services in the San Francisco Bay Area?
Our team is familiar with the region’s diverse neighborhoods, business hubs, and specific challenges, such as high-density urban areas and remote industrial zones. This local expertise enables us to anticipate potential threats and adapt our strategies to meet the needs of each client effectively. Whether securing a high-rise office in downtown San Francisco or patrolling a sprawling construction site in Silicon Valley, Armada leverages its regional knowledge to provide exceptional, customized security solutions.
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